Privacy Policy

Last updated: 23 September 2026

Who we are and our role as data controller

presstrixo operates as the data controller for the purposes of this privacy notice. We are a United Kingdom based organisation providing professional video operation, live signal management, content distribution, camera work and reliable high-quality feeds for news programmes and television broadcasting. Our registered address is Holmbush Road, London, SW15 3LE, United Kingdom. We determine the purposes and means of processing personal data collected through our website and related services. This notice explains how we handle information in accordance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Scope of this notice and who it covers

This privacy policy applies to all visitors to our website, individuals who submit enquiries via the contact form, clients and prospective clients who engage with our media feed services, and anyone whose personal data we process in the course of our commercial activities. It does not cover third-party websites or services linked from our site. The notice addresses processing carried out from within the United Kingdom and any transfers of data outside the UK.

Categories of personal data we collect and their sources

We collect contact details such as name, email address, telephone number and company affiliation when you use our contact form or request quotations. We may also receive technical information including IP address, browser type, device identifiers and usage data from cookies and server logs. Sources include direct submissions from you, automated collection through website analytics tools, and information provided by business partners or broadcasters when arranging live feeds. We do not collect special category data unless explicitly required for a specific broadcasting project and with your consent.

Purposes of processing and the legal bases we rely on

We process contact data to respond to enquiries and provide quotations on the legal basis of legitimate interest in conducting our media services business. We use technical data to maintain website security and improve performance under the same legitimate interest basis. Where you subscribe to service updates we rely on consent. Contractual necessity applies when we process data to fulfil agreements for video feeds or signal distribution. Legal obligation covers retention for tax and regulatory compliance. Each purpose is assessed to ensure the processing is necessary and proportionate.

Whether providing data is obligatory and consequences of refusal

Supplying contact information through our form is voluntary. However, without basic details we cannot respond to service requests or provide accurate quotations for camera work or content distribution. Technical data is collected automatically; refusing cookies via browser settings may limit certain site features but will not prevent access to core information. Failure to provide data required under a contract may prevent us from delivering live signal management services.

Cookies and similar technologies

Our website uses cookies and similar tracking technologies to remember preferences and analyse traffic. Details of the specific cookies deployed, their purposes and duration are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner. You can manage preferences at any time through that banner or your browser settings.

Processors, recipients and disclosures required by law

We engage service providers such as hosting companies, analytics platforms and email delivery services to support our operations. These processors act under our instructions and are bound by appropriate contracts. We may disclose data to regulatory authorities, law enforcement or courts when legally required. No other routine sharing occurs with third parties for marketing purposes.

International transfers and safeguards

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office to ensure an equivalent level of protection.

Retention periods and criteria for determining them

Contact records are retained for six years after the last interaction to meet contractual and tax obligations. Technical logs are kept for twelve months for security analysis. Data collected under consent is retained until consent is withdrawn. We apply these periods consistently and review them annually against business needs and legal requirements.

Security measures and data minimisation practices

We implement appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews to protect personal data. We collect only the minimum information necessary for each purpose and do not retain data longer than required. No security measure can be guaranteed against all threats.

Your data subject rights and how to exercise them

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection. To exercise any right please contact us using the details on our Contacts page or by writing to Holmbush Road, London, SW15 3LE, United Kingdom. We will respond within one month and may request identification to verify your request.

Withdrawing consent and objecting to direct marketing or profiling

Where processing relies on consent you may withdraw it at any time by contacting [email protected] or using the unsubscribe link in any communication. You may also object to processing for direct marketing or any profiling activities. Such objections will be honoured promptly without affecting the lawfulness of prior processing.

Right to complain to the supervisory authority

If you believe your data has been mishandled you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details are available on the ICO website. We encourage you to contact us first so we can address any concerns directly.

Children and age restrictions

Our services and website are directed at professional clients in the broadcasting industry. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics performed are for internal service improvement only and do not result in automated outcomes affecting individuals.

Changes to this policy

We may update this privacy policy to reflect changes in law or our practices. The current version will always be posted on this page with the last updated date shown at the top. Continued use of the site after changes constitutes acceptance of the revised notice.